Shipping policy

Shipping Policy

Shipping Times

  • Order Cut-off Time: 14:00 (GMT) Monday – Friday.

  • Handling Time: 1-2 Business Days (Monday – Friday).

  • Transit Time: 3-5 Business Days (Monday – Friday).

  • Total Delivery Time: 4-7 Business Days.

Shipping Costs (UK Mainland)

  • Orders £0.01 – £16.00: £3.99

  • Orders £16.01 – £75.00: £5.99

  • Orders £75.01 and above: FREE Standard Delivery

Delivery Terms

  • Carrier Services: We use reputable UK carriers. Express services may be available at checkout for an additional fee.

  • Shortages & Damages: Please inspect your delivery upon arrival. Any shortages or visible damage should be reported to us in writing (email) within 4 working days to ensure a swift resolution.

  • Claims: For any loss or damage not visible at the time of delivery, please notify us within 10 calendar days.

  • Non-Refundable Costs: Standard outbound shipping charges are non-refundable unless the item is found to be faulty or incorrect.